Our commitment to safety & quality assurance

The mentors of Superpower Mentors are young adults aged 20-30 who have personal experience overcoming adversity with ADHD, Dyslexia, and/or another learning challenge. We understand the importance of working with qualified and trustworthy mentors who can effectively support the unique needs of students with Dyslexia and ADHD. That's why we've implemented a rigorous six-step vetting and quality assurance process for our mentors. The purpose of this six-step process is to screen every angle of the mentor from both our perspective, and the client’s perspective. Through this process we are able to gain a complete picture and understanding of the mentor’s background, personality, relatability, mentoring effectiveness, and responsibility.

Step 1: Comprehensive third-party background checks at local, state, and federal levels.

The first step in our vetting process is a comprehensive third-party background check at the local, state, and federal levels.

The objective of these checks is to thoroughly investigate the potential mentor's criminal history. These searches are conducted across multiple databases to ensure that no stone is left unturned. From local police records to national criminal databases, from sex offender registries to a history of domestic violence, we make sure that the individuals we bring on board as mentors have clean records and are trustworthy.

By conducting such in-depth background checks, we strive to create a safe, secure, and positive environment for our students. We understand that the safety of your child is paramount, and we take every step to ensure that they are protected.

Step 2: A mandatory certification course to equip mentors with the necessary skills and knowledge to support students with Dyslexia and ADHD.

The second step in our vetting process at Superpower Mentors involves a mandatory certification course, carefully designed to equip mentors with the necessary skills and knowledge to support students with Dyslexia and ADHD. This is an intensive, structured program that is both comprehensive and in-depth. The course was designed in partnership with professionals in the education and social work spaces.

The goal of our certification course is not only to educate our mentors but also to prepare them to help their mentees effectively advocate for their needs. By understanding their mentees' challenges, listening actively, and using storytelling to inspire confidence, our mentors can empower their mentees to become master self-advocates.

Please feel free to reach out for more information.

Step 3: Monthly meetings with team leaders

The third step in our vetting process involves regular monthly meetings between our mentors and team leaders/Program Success Managers. These meetings serve multiple crucial purposes.

Firstly, they provide an opportunity for mentors to discuss any challenges or successes they are experiencing in their mentorship role/ Secondly, these monthly meetings allow our team leaders to monitor the progress and performance of our mentors. Thirdly, these meetings act as a continuous professional development platform. Our team leaders provide ongoing training and updates on best practices for supporting students with Dyslexia and ADHD. Finally, this regular interaction creates a sense of community among our mentors. By fostering a culture of collaboration and shared learning, we believe that we can enhance the overall quality of the mentorship our students receive.

Step 4: Facilitated meetings between the family and  prospective mentors allows parents to vet the mentor prior to beginning sessions.

The fourth step in our vetting process involves facilitating "Meet Your Mentor" sessions. We understand the significance of a strong relationship between the mentor and the student, and these sessions aim to establish that connection right from the start.

We encourage the student's participation in these sessions to ensure they feel comfortable with the potential mentor. This helps the student to voice their feelings, expectations, and any concerns they might have, contributing to a stronger mentor-student relationship.

Step 5: Regular mentor meetings with parents to keep them informed of their child's progress.

The fifth step in our vetting process is what we call "Family Matters Meetings". These are regular meetings where mentors share updates on the student's progress with the parents. We believe that a child's success is a collaborative effort, and these meetings foster strong communication and collaboration between the mentor and the family.

Step 6: Dedicated and personalized support from Superpower Mentors to each member in the program.

The final step in our vetting process is a close collaboration with parents facilitated by our dedicated Program Success Manager. The Program Success Manager is a dedicated professional who works closely with parents throughout the mentorship process. Their primary role is to ensure that parents are informed, empowered, and actively engaged in their child's mentorship journey.

If parents have concerns about their child's progress, the effectiveness of the mentorship strategies, or the mentor-student relationship, the Program Success Manager is ready to listen, understand, and find solutions. The Program Success Manager plays a pivotal role in ensuring that parents are not just observers but active participants in their child's mentorship journey. Through this close collaboration, we aim to create a supportive, transparent, and effective mentorship experience that truly helps each child unlock their full potential.

Safety and Mentor Vetting

Three Step 3rd Party Background Check

Highly selective interview process

3 Hour Certification Course

Mentors meet with Team Leader Bi-Weekly

Meet your Mentor prior to agreement

Mentor session recaps

Included “check-in” calls with Mentor, team leader and parent/legal guardian once a month